<?xml version="1.0" encoding="utf-8"?>
<regnet-document version="1.0">
  <section name="ESE">
    <mdmBundesland>Burgenland</mdmBundesland>
    <ese-Title>Einführung von CRM-Lösungen in Call Centers</ese-Title>
    <ese-Creator>Duzik, Claudia</ese-Creator>
    <ese-Subject>Implementation</ese-Subject>
    <ese-Subject>Kundenmanagement</ese-Subject>
    <ese-Publisher>Eisenstadt, FH-StG Informationsberufe, Dipl.-Arb.</ese-Publisher>
    <ese-Date>2007</ese-Date>
    <ese-Issued>2007</ese-Issued>
    <ese-Type>Text</ese-Type>
    <ese-Extent>X, 64 Bl.</ese-Extent>
    <ese-Format>Druckschrift: nicht spezifiziert</ese-Format>
    <ese-Format>Papierzustand: nicht spezifiziert</ese-Format>
    <ese-Identifier encoding="Unique identifier">000025215</ese-Identifier>
    <ese-Language>ger</ese-Language>
    <ese-Language>Zsfassung in engl. Sprache</ese-Language>
  </section>
  <section name="oaiInfo">
    <oai-Archive>FHE</oai-Archive>
    <oai-Set>FHE</oai-Set>
    <oai-InternalId>FHE/000000025215</oai-InternalId>
    <oai-DateStamp>2013-02-19T00:49:06Z</oai-DateStamp>
  </section>
  
</regnet-document>
